later last night, called in to the automated system and passed with SSNġ2. They also verified the cars we have insured with the same entity (year, make, and model), and spouse DOB - but failed with the phone password they should have already had! Except maybe.maybe this is a different hacker, who had maybe bought the info from the same source.ġ1. 5 minutes later, still GA, passed with credit card number and DOB, but failed about my child's info. Failed to provide phone number and zipġ0. 30 minutes later, someone from Georgia calls the bank. At this point, they know my member ID, SSN, DOB, bank phone password, and credit card number.ĩ. They said policy does not allow the rep's to give out member ID, but when pressed, they did say that if the person was REALLY verified, they MIGHT give it out. an hour later, spoke to rep and got in with my member ID. I have a feeling that they told the rep they got disconnected but was just verified so they let them in.ħ. They got in, with notes saying "recent contact". I'm guessing they gave it to him during call #3.Ħ. Passed with phone password, which they didn't have the day before. Failed zip and phone again, passed SSN again.ĥ. 4 minutes later, they called in to the automated system. Somehow they let them in, and the notes say "chose caller".Ĥ. They failed on spouse name and DOB, and my phone password.
4 minutes later, they called again and spoke to a rep. They called the next day had the same situation.ģ.
From a Florida number (bank refuses to give it to me), they called the bank with SSN and DOB, used the automated system but failed on my zip code and phone number.Ģ. I can't figure out how the information is connected, so I'm still struggling for a real answer.ġ. They had my SSN and DOB, and my credit card (a physical copy was presented at Target in Miami). I've gotten letters from Target and Home Depot over the years, but I don't believe they have the information like this they needed for this one. We got a letter about a week ago that we were part of the data breach at Premera.
Heard from my bank today that my identity has been hacked. I have a Dropbox database as well, which I use on the handful of Windows computers I use often. I'm a long time 1Password user, which I sync with iCloud.
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